Director of Knowledge Management & Learning for Ebola Pillar II Monitoring, Evaluation & Learning (MEL) Project

4 weeks ago
Regular Full-Time


International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over one hundred countries and implemented over two hundred projects.  IBTCI serves government agencies, private sector companies and several donor agencies.  IBTCI specializes in Monitoring & Evaluation (M&E) across many sectors including, but not limited to, conflict and crisis, democracy and governance, economic growth, education, environment, and global health.


Job Title:                                           Director of Knowledge Management & Learning for Ebola Pillar II Monitoring, Evaluation & Learning (MEL) Project

Department/Location:                  Global Health

Reports To:                                      Chief of Party, Ebola Pillar II MEL

Type:                                                 Regular Full-Time

Classification:                                  Exempt Level Position



IBTCI is seeking a Director of Knowledge Management for its Ebola Pillar II project.  This position will be responsible for Knowledge Management and Learning component IV of the Ebola Pillar II activities in West Africa including Guinea, Liberia and Sierra Leone.  The successful candidate is required to have a strong sense of urgency, possess a strong work ethic and be assertive.  The position will be based iin either the Vienna, VA or Washington, DC office with fleixibilty to work in both offices as needed.  This is a full-time matrixed position.  As such, 75-85% time will be contract/project-based and 15-25% will be dedicated to corporate KM initiatives.


Essential Duties/Tasks and Responsibilities:  

  • Assess knowledge management needs, develop strategies to meet those needs, identify and obtain required resources and ensure access by the mission’s staff and management.
  • Create methodology and approach for extracting knowledge from program implementation processes and data.
  • Build a repository of best practices in knowledge management and sharing for use by mission’s staff and management.
  • Promote knowledge sharing through the mission’s operational business processes and systems by strengthening collaboration between technical units, external partners and the information systems to facilitate a seamless exchange of information across the system.
  • Promote collaboration tools to facilitate sharing of ideas and information among mission’s teams and between mission’s staff and external partners.
  • Provide support for the establishment and nurturing of communities of practice, including workshops and one-on-one guidance.
  • Promote sharing of experiences across communities of practice, technical units and networks.
  • Develop and encourage innovative approaches in knowledge management and sharing.
  • Establish a mechanism to monitor and evaluate the mission’s knowledge management and sharing system, including dissemination of information about the Agency to internal and external audiences, organizing knowledge sharing events and learning conferences, etc.
  • Draft technical and non-technical sections of SOW related to capacity building, Knowledge Management (KM) and learning.
  • Represent IBTCI in project implementation meetings with clients and partners.
  • Supervise KM/IT consultants on Ebola Pillar II MEL project.
  • Serve as primary DC-based point of contact with client in the absence of the Chief of Party for Ebola Pillar II.
  • Contribute to the technical work of the KM consultant advisor(s) with regard to completing KM Assessments and KM System Development.


Additional Duties/Tasks and Responsibilities:

  • Represent Ebola Pillar II MEL in industry conference and workshops.
  • Author white papers and/or reports to promote Ebola Pillar II MEL Activity’s intellectual prowess in KM related to M&E.
  • Provide in-house training to home and field staff on KM.
  • Attend management meetings and contribute to strategic plans as needed.
  • Any other duties as assigned.


Required Knowledge, Skills and Abilities:

  • Experience designing KM and Learning systems for international development projects.
  • Experience designing and implementing strategic communication plans for country-level programs.
  • Experience in all aspects of the KM process: needs assessment, strategies development, KM design and methodology, repository design and usage, KM system and processes, information systems, information sharing, building communities of practices, usage of innovative approaches, M&E of KM.
  • Well-versed in USAID’s Collaboration, Learning and Adapting (CLA) approach including leading CLA workshops for USAID mission staff.
  • Experience with web platforms, electronic communications, social media and knowledge management principles and utilization as a means of disseminating program results.
  • Demonstrated familiarity with USAID’s Evaluation Policy and guidance included in the USAID Automated Directive System (ADS) in Chapter 201 Program Cycle Operational Policy including the Collaborating, Learning and & Adapting (CLA).
  • Demonstrated experience in global health and/or food security strongly preferred.
  • Overseas experience working in KM and Learning; experience working in Liberia, Guinea, or Sierra Leone an added plus.
  • Demonstrable results orientation, flexibility and problem solving skills.
  • Proven ability to organize and share information effectively.
  • Minimum of 12-15 years of experience in Knowledge Management, Communication and Organizational Learning of foreign assistance activities.
  • Well-versed in USAID’s Collaboration, Learning and Adapting (CLA) approach including leading CLA workshops for USAID mission staff.
  • Well-organized with a strong attention to detail.
  • Ability to multitask and coordinate work with a multi-dimensional team.

 Minimum Requirements:

  • At least 12-15 years of experience in program implementation and management of foreign assistance or donor activities required.
  • Progressive leadership roles on projects.
  • Oral and written fluency in English required. Working competence in French is highly desired but not required.
  • Ability to travel overseas is required.
  • Strong communication skills required.


  • Master’s degree in Communication, Social Sciences, International Affairs, International Development, Policy Analysis, Economics, Public Administration, Business Administration, Statistics or another related field with an emphasis on an information-related aspect of international development.

 Working Environment:  Work is typically performed in an office environment.


Physical Requirements:  This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.


Supervisory Responsibility:  This position does have staff supervisory responsibilities but requires supervision of consultants.


Travel:  At least an average of 25-35% travel for project implementation and/or project management of business development initiatives.  Percentages may vary depending on portfolio of projects and IBTCI practice needs.


Work Authorization:  Candidate must be authorized to work in the U.S.A.  Visa sponsorship is not available for this position.



No phone calls please.  All candidates will be acknowledged, but only final candidates for particular activities will be contacted.



IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws.  We prohibit and do not tolerate any form of discrimination or harassment.


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